Hephaestus Made Up Story Essay Example for Free

Hephaestus Made Up Story Essay â€Å"Where am I?† asked Hephaestus, befuddled and hurt. â€Å"Why you’re on Lemnos Island, you endured a significant shot. I’m speculating you planned something for make Zeus distressed, am I right?† said Thetis, a Nereid sprite. What's more, out of nowhere Hephaestus recalled that it all. Seeing his mom, Hera, all tied up and Zeus madder than at any other time. As he experienced all the feelings again he painstakingly hated the entirety of the awful considerations and put an apathetic face on; there was no motivation to frighten his new companion off. â€Å"Something like that,† he scarcely answered. â€Å"Well, I’m sure you’re exceptionally injured. I will take you to the Sintian Men; they will be mindful of you, until further notice. OK, Hephaestus?† said Thetis. There was no reaction. â€Å"Poor kid,† murmured Thetis as she took him to the Sintian Men. The next day Hephaestus woke up in a new spot, brimming with new individuals. â€Å"Who right? What do you want?† Hephaestus importuned. â€Å"We are the Sintian Men, we intend no damage. We’re here to help you.† said one of the men. Also, starting there on the Sintian Men and Hephaestus turned out to be close acceptable buddies. Hephaestus before long began to turn out to be very notable around the island, and everybody needed to meet him. He was a big name, disabled however well known. I never had this much consideration, he thought. I for all intents and purposes know everybody here, similar to my own paradise. And afterward with an impulse he saw Aerdna, just because. A million of inquiries raced to his head: who right? Where is she from? Has she generally been here? I have to become more acquainted with her. Bashful and impressive Hephaestus immediately withdrew and returned home. There he made an arrangement, with trickiness included. He chose to charm her. Hephaestus, the god that had the unique endowment of building expressive arts, tenderly made a lovely scallop shell. He intended to offer it to Aerdna as a token of his adoration. She readily acknowledged it, for she also had affections for him. Presently, right now, Aphrodite was going to get tossed out of the sky. â€Å"I can’t go! I’ll do anything!† she argued to Zeus. Zeus just chuckled and answered, â€Å"You must wed the child of my better half: Hephaestus. He is situated on Lemnos Island. Yet, good karma with that. For I see he has gotten himself another woman.† Hephaestus with another lady? I don’t accept so. This won’t do. She pondered internally. At the point when I see it, I’ll trust it. In this way, Aphrodite made an outing to Lemnos Island and discovered that what Zeus said was valid. â€Å"I am dismayed! I will change the entirety of this, I will keep my spot as the goddess of magnificence if it’s the exact opposite thing I do!† hollered Aphrodite. Rapidly and astutely, Aphrodite made an arrangement. She would draw Aerdna into a cavern and murder her at that moment. At that point she will go to Hephaestus and request his submit marriage. Be that as it may, as we as a whole know, not everything consistently goes as arranged. Aphrodite effectively attracted her prey into the cavern yet when Aerdna got the substance of what was going on she attempted to flee. At long last, Aerdna transformed into the scallop shell Hephaestus gave her; which later on would turn into an indication of Aphrodite. Aphrodite and Hephaestus later at that point got hitched. Aphrodit e remained being a goddess and Hephaestus never truly made sense of what occurred with his one genuine romance.

Lifestyle – Then and Now

Way of life is the manner in which an individual lives. The human body and brain have enough adjusted to their evolving way of life. Numerous variables have influenced the way of life of an individual †innovation, wellbeing, condition, culture, society, and so forth. Perhaps the greatest change that influenced humanity has been the disclosure of fire and the wheel. Numerous years and revelations later, it was the creation of power. Because of power, innovation created. Innovation has changed all the fields, for example, †fighting, horticulture, transportation †air, ocean and land travel, , fabricating, medication, correspondence, data, etc.With the headway of mankind, numerous new creations and revelations were added to the consistently developing rundown. In any case, alongside the points of interest, it brought a few detriments also. Prior individuals had more collaboration with one another. There was no TV or PC to occupy them. They had the option to invest energy w ith one another and they were increasingly loose. The TV and the PC have gotten a sort of dependence for the vast majority of the individuals now and they think that its difficult to quit utilizing it. Presently more often than not both the guardians would be working extended periods and there is no time for them to be with their family.They are worried more often than not and are too worn out to even consider talking in any event, when they get some extra time. In prior days very few individuals had a vehicle. There may be one vehicle in the entire neighborhood. It was something that lone the rich could bear. The vast majority utilized the open vehicle or strolled on the off chance that they needed to head off to some place. Strolling was a piece of life and not viewed as an extraordinary assignment. Numerous individuals lived as joint families in enormous houses with numerous kids, aunties, uncles, and other relatives.There was consistently somebody to converse with, somebody to i mpart the family unit tasks to, and so forth. With the headway of innovation, family units have risen. It has carried with it more autonomy for the individual yet more forlornness also. All things considered, way of life has changed fundamentally from the times of the early stone age man to the current day innovation canny man. There have been both positive and negative changes that have occurred. In the years ahead, a lot more changes will even now occur. Mankind will proceed to adjust and develop to grasp these changes.

UK Banking Sector

UK Banking Sector Financial Performance in the UK Banking Sector Home›Economics Posts›Financial Performance in the UK Banking Sector Economics PostsIntroduction Before conducting the primary research on the how Business Process Outsourcing (BPO) has impacted upon financial performances in the UK banking sector in the recent economic downturn, I reviewed literature available on the same issue to determine what other researchers have said about the subject. This was also important in order to correct data available about the past performance of UK banks especially before the economic downturn (Choudhry Landuyt, 2010). A case study of Barclays Bank PLC has been taken to serve as representative study sample of how BPO has impacted financial performance of UK banking sector. The review contains analysis of the financial statements of UK based banks before and after adopting BPO policy to improve their performances during the crisis. There is literature for and against the initiative since some of the past researchers and analysts have concluded that BPO had more negative impacts to the financial performance in the UK banking sector (Halvey Melby 2007, pg. 16-18)..On the other hand, others argued that that the initiative has greatly helped the UK banking sector to survive the economic downturn and majority of the UK banks that implement it have recorded positive financial performance in the recent past. Therefore, the review provides a control measure to avoid biasness or straying during the actual research. It is also provides a clear picture of the expected findings and therefore will be used in determining the best data collection methods and how to select the study sample during the actual research. Findings during the literature review will also be used during the analysis of the data collected during the actual research since it will serve as a reference in the evaluation of the primary findings. Lastly, literature review provides credibility to the findings of the primary study especially certified documents and financial statements from the studied UK banks and impacts of Business Process Outsourcing on their financial performance during the economic downturn, previously experienced in the region.The literature review generally contains information on the recent economic downturn that hit UK banking sector and how several players reacted in order to remain in business and ensure that their financial performances were stabilized. More specifically, the review focuses on how UK banking sector opted to BPO to overcome economic crisis just like other sectors such as information and technology organizations who have been known as the key players on Business Process Outsourcing for long time (Gregory Taylor, 2006).There are contradicting information on how implementation of Business Process Outsourcing has impacted upon the financial performance of the UK banking sector and  this literature review intend to analyze both finding in favor of BPO and thos e against the initiative in order to have a concrete foundation during the actual primary study (Sople ,   2007). Literature reviewed basically is obtained from financial statements of major UK based banks with more emphasize on the performance of the Barclays Bank PLC. Books, business journals, and internet data sources have been reviewed to ensure that the conclusion made at the end is diversified enough to give the expected results of the primary research.Economic downturn in the UK and its impacts to the banking sectorJust like other parts of the world, United Kingdom (UK), experienced economic downturn that left no sector unshaken. Some organization collapsed during the hard time while others have been left struggling to remain in business. Though economic downturn in the UK started little bit earlier, actual financial crisis started to show its impacts in the year 2007. This situation made governments in some of the wealthiest countries in Europe to intervene and save their fi nancial institutions by bailing their debts. According to economists from major universities in the UK, the crisis had several dimensions since economic stability is the central concern of every nation and it affects all sectors in that country. However, they added that there were three dimensions of the economic downturn that were more crucial and require more attention (Padmalatha, 2011). According to their analysis, the first impact was build up of debts to both house and corporate sectors in the UK. Another dimension was the international monetary instability and refusal of the rest of the world to finance UK trade deficits. Eventually, this downturn resulted to ecological crisis on the world economy bearing in mind that UK is one of the great players that boost stability and growth of the international economy.According to financial analysts, development in the above mentioned dimensions worsened during the year 2008 and financial crisis based on accumulation of debt was experi enced all over the United Kingdom. There was also a similar problem in other European countries where major financial institutions botched and other called for help from the government through central banks. Banking sector was the most affected institution in the UK since it had direct experience of money shortage crisis. In places such as Iceland, economic problems were very severe due to it’s over dependence on the finance sector. It’s banking system were no longer reliable forcing the government to borrow funds from IMF and other countries in order to keep the economy moving (Canwell Sutherland, 2005).It is in 2007 when most of the banks in the UK started to go public about the crisis that initially believed to be major problem only in the US where it is believed to have started. The first one to air its cries was the Investment bank BNP Paribas that told its investors that they could not withdraw money from its funds because it could not value the assets in them. This was s imply because of its total evaporation of liquidity in the market. According to financial analyst in the banking sector,  this was clear indication that banks were not willing to do business with one another due to financial crisis resulting. Consequently, the European Central bank was forced to pump 95 Euros into the banking market in order to improve liquidity to avoid similar crisis in other banks. A similar move was also experienced from the Bank of Japan, Bank of Canada and the US Federal Reserve. There rest of the world was very aware that banking sector financial crisis was not only a problem to the UK economy but to the rest of the world making then to come to aid (Bank of England 2009, pg. 9).By August 2007, The Fed was forced to reduce its lending rates to the UK banks by half of a percentage to 5.75 % warning that the credit crunch could be a hindrance to economic growth.  According to the BBC report, rates at which banks in the UK lend to one another went very high abo ve the Bank’s of England lending rate. This was a clear indication that the crisis had reached its extreme level and banks were no longer concerned with one another performance but their own survival. BBC also revealed that the situation was so tough that the Northern Rock had to request for emergency funding from the Bank of England in order to manage the crisis which it was granted. This was generated by the fact that that Northern Rock relied heavily on the markets instead of savers’ deposit to finance its mortgage lending and the rise of the credit crunch had dried up its funding.  Two days after the funding from the Bank of England, depositors  run to the bank to withdraw their funds in fear of being victims of the crisis, which was the biggest run to the history of British bank in the for more than a century. This called for government intervention to guarantee their savings. According to Robert Petson, a BBC business news editor, “The fact that The Northern has had to go cap in the hand to the bank is the most tangible sign that the crisis in financial markets is spilling over into business that touch most of our lives.” Robert added that the financial crisis experienced by the banking sector had severe negative impacts that were carried forward to the general public (Kobayashi, 2004).Major losses and efforts made to stop financial crisis on the banking sectorFunding from the Bank of England did not provide a lasting solution to financial crisis that the UK banking sector was experiencing. Small banks that had little investment went out of business and those that survived announced great losses. The Swiss bank UBS was the first World’s first top bank to declare losses that amounted $ 3.4 billion that was related to the crisis. This made its chairman and chief executive to resign from their positions. Few months later, the investment bank revealed a $ 7.8bn exposure to bad debt making the general public to lack confidence on the on the bankin g sector.  Generally, the recent economic downturn experienced in the UK and other parts of the world created a worrying situation among the banking sector. The major cause of the financial constraints facing the banking sector was caused by lack of enough funds.According to the reports released by the world bank, these financial constraints made the banking sector to increase its interest rates that it charges to its customers and while borrowing to one amongst other banks. This made it difficult for banks to maintain their liquidity ratio and consequently unable to meet their expenses and pay their debts. This has made the banks in the UK to dispose most of their assets in order to settle their increasing debts. Some banks have also been forced to close some of their branches in order to reduce expenses by reducing the number of employees. There has been an increase in the issue of shares among the organizations in the banking sector which is believed to be one of the efforts of the players in the sector to obtain extra funds to keep their businesses moving. Some banks in the UK have entered into collaboration with some of the companies in other parts of the world where they intend to obtain financial support and business opportunities in to improve their financial situation and avoid making more losses. It should be noted that this financial crisis did not only affect the banking sector but the whole economy since the sectors servers all stakeholders in the UK economy. These include the government institution, public and private organizations and the general public (International Monetary Fund, 2003).To save the situation, the Bank of England had to come in and save the situation by lowering its interest rates to 5.5%. After considering several proposals by the private sector to requesting for financial aid such as the Richard Branson’s Virgin Group the government of England decided to nationalize the Northern Rock. It was also forced to reduce its inter est rates further to 5% in order to enable financial institutions to overcome the crisis. This was followed by its consecutive announcement its £ 50bn plan to help banks with high debts in to allow them to swap potentially risky mortgage debts for secure government bonds (Mehrotra, 2005).The Royal Bank of Scotland also announced a plan to raise money from its shareholders with £ 12bn right issue, which is the biggest in UK corporate history. The firm also wrote down £ 5.9bn on the value of its investments which was also the largest write-off yet for the British bank. One of the giant banks in the UK, Barclays bank also announced its intentions to raise £4.5bn to boost its balance sheet. This initiative made foreign investors to increase their existing holdings on UK banks. For instance, Barclays bank sold its shares to new investors such as the Qatar Investment Authority and China development bank.This has made the firm to be the second British bank to after the Royal Bank of Sc otland to come up with such initiative to raise money as a measure to ease the impacts of the credit crunch in the region (Kilmister, 2008).  Another initiative that key players in the UK banking sector implemented during the recent economic downturn is that of project out sourcing from other countries where financial situation are favorable so in order to reduce their expense also improve on their performance and returns.Business Project Outsourcing to financial performance in the UK banking sectorWhat do you think Business Project Outsourcing stands for? Business Project Outsourcing (BPO) basically refers to the process why by a company hires another company through contracting to handle business activities that are less sensitive so that the hiring company can concentrate on the most important issues. This may also arise where one company lacks adequate personnel that is qualified enough to handle certain activities within its operations. However, BPO should not be mistaken with information technology outsourcing which has been there for quite a while. Information technology (IT) outsourcing focuses lonely on employing a third party to carry out IT related activities on the behalf of the hiring company. Contrary to this, Business Project Outsourcing focuses on all activities of the company. Therefore, Information technology Outsourcing can be part of BPO (Brown Scot 2005, pg 43).Initially, BPO was normally common in activities such as payroll preparation, employee benefit management and other activities that were less influential to the hiring company financial performance. Current, BPO has grown and organizations are outsourcing activities that are not core to the primary business strategy such as financial and administration processes, call center and customer service activities, human resources functions and accounting activities amongst others. It includes both offshore and onshore BPO with major global key players including US companies such as IBM, Hewitt Associates, Accenture and Asian companies such as Capgemini, Genpact, TCS, Wipro and Infosys amongst others. All these organizations offer cheap but excellent services to companies that are not well equipped to carry out certain responsibilities or which could be more expensive if carried out by the staff of the hiring company (Weth, 2007).The economic downturn and the consequent economic crisis experienced recently in the UK opened the UK financial services sector, especially the banking sector, to venture into Business Process Outsourcing in order to minimize their expenses. The UK banks are currently using both offshore outsourcing and onshore outsourcing with most of the organizations serving UK banks coming from US and Asian countries such as Indian, Thailand and China among others.   Other than information technology, other activities that UK banking sector is currently involving BPO include: customer management, policy administration, claims processing services, paymen t processing, HR services, finance and accounting services, procurement and sales and marketing among others. According to the reports released by the UK based researchers on the trends in outsourcing, banks in the UK are not using business process outsourcing providers close to home (Davies Hobday, 2005).A case study of Barclays bank PLCBarclays bank PLC is a good example of how key players in the UK banking sector resulted to Business Process Outsourcing as survival tactic to over financial challenges which came with the economic downturn.   According to Angela Potter, Barclays’s head of international trade and cash solution, “The decision to outsource our trade back office processing during 2004 was made to allow us to concentrate on our core competencies of relationship and service expertise. We selected ANBABN to provide the processing capability to support our customers, current and future needs in the changing and competitive trade market place”. Potter declared this d uring a meeting with the Association of European Banks where she was require to explain the reason behind her banks over reliance on other organizations for none core services when the region was experiencing an economic crisis (ABN AMRO, 2005).According to view, Barclays Bank Plc started its outsourcing journey back in 2003 when it outsourced several of its non- transactional services to the third part. It should be noted that Barclays is one of the key players in the UK banking sector with over 800000 employees. The bank is also one of the top ten by market capitalizations globally. Its idea to outsource some services came as a source since this meant that majority of its employees could be rendered jobless which was not a good idea to many especially with the state of the economy that was prevailing in the UK by then. However, potter added that the move was a necessary in order to prevent the company collapsing just like other players in the sector. According to her, those were d esperate moments and they require desperate moment for the bank to remain stable. The core intention behind this move by Barclays bank was to ensure that non- core activities were left in the hands of best breed suppliers so that the management of the bank could focus on core competencies (House of Commons Treasury Committee, 2009 pg. 56-57).Barclays bank ventured into BPO so that it could establish the most favorable model for its day to day transaction services that was going to not only enable it to reduce expanses but also extend its functionality in partnership with its strategic suppliers. It is worth noting that trade service business is the key element in of the firm’s overall customer proposition and the crisis experienced in the UK was a hindrance making it to look for a way to turn what was essentially a static business with fixed and extremely high costs into an growing business with variable cost structure that could easily be predicted. Initially, Barclays bank busin ess in the UK was distributed over three processing centers with 250 employees (ABN AMRO, 2005).Other strategic options that Barclays considered included direct investment or outsourcing to an oversea bank that served as a partner. This initiative was intended to improve the bank’s trade processing, reduce its costs in relation to infrastructure and people, improve its trade capabilities and establish workable, non competitive long term partnership with the outsourced company.  After considering all these factors, Barclays bank then chose to outsource the processing part of its trade services. This responsibility was offered to AMNAMRO company .according to the statement by the managing director in charge of banking UK Barclays, John Callender, “Outsourcing is a positive strategy. It will change your cost base and transform your business. However, successful outsourcing depends on choosing the right supplier, one that not only meets your requirements but is also a good cultural fit”. (ABN AMRO, 2005).Barclays banks was confident enough that ABNAMRO could deliver successful outsourcing services since it had been in trade services provision business for more than 175years where it has completed over 35 successful outsourcing   partnerships. Major services that were outsourced by Barclays bank included front and back technology, enhanced customer service and core processing capabilities. It is worth noting that Barclays also outsourced other services such as information technology from other oversea service providers. Generally, key players in the UK banking sector opted to Business Project Outsourcing as survival tact in order to overcome financial crisis that had resulted from the economic downturn that was experienced in the region.How Business Process Outsourcing impacted upon financial performance in the UK banking sector.Though Business Project Outsourcing was seen as one of the solution to financial crisis facing the region by major players serving in the banking sector, this move was not welcome by all people in the UK. There are those who felt, especially economic analysts, felt that the initiative   could result to increase in unemployment to the UK citizens making their lives more difficult especially in the times when the country’s economy was not doing very well. Other felt that outsourcing could result to an increase in the out flow of money from the country hence worsening the unstable financial crisis experienced in the region (Dominguez, 2005). On the other hand, there are those who welcome the idea and felt that players in the banking sector had the right to use all ethical methods possible to save the sector from collapsing. Economist in favor of the idea argued that the banking sector was the most important sector of the economy since it serves other financial institutions and other sectors in the economy in order to promote growth and development throughout the United Kingdom. However, Business Process Outsourc ing had immense impacts to the financial performance of the key player in the UK banking sector that is the core objective of this research (Primus D 2008).Positive impacts to the financial performances of banking sector in the UKImplementation of Business Project Outsourcing by the banking sector resulted to several positive impacts that enable the sector to remain in business all through the economic downturn.   The first benefit that the sector enjoyed from this initiative was improvement in the banks’ financial performance as result of the drastic reduction on cost and improvement in their services to their customers. According to the managing director in charge Barclays bank operations in the UK; labor in the UK had become very expensive due to economic hardships that were experienced in the region. She argued that the amount of money that was used to hire an expert in the UK could hire three similar experts in the developing countries or in countries where economy was doing well. Therefore the banking sector opted in outsourcing their projects from other countries where it was less expensive in order to cut down their costs. This impacted the banking sector of the UK positively because they started to make some profits and consequently able to pay their debts and overcome the economic crisis that was being experienced in the region.The sector also improved its financial performance due to access to modern and up to date technology and employee skills that was not available in the UK. According to the officials from Barclays, workforce in Europe is not as innovative like that from developing countries where technology keeps on changing every time in order to catch up with the developed countries where individuals feel satisfied with their achievements. According to the report released by World Bank about the hardworking of people and the number of innovation, developing countries are doing quite better than developed ones. The banking sector is not also left behind and therefore banks from UK were able to outsource projects from these countries all a lower cost. Technological change in these countries such as in China and India also helped the banking sector to improve their services to customers hence making good returns from outsourcing .Another positive impact of outsourcing non-core process to the UK banking sector was the ability to concentrate on strategic operations of the bank hence improving on their financial performances. According to Potter, Barclays bank was able to concentrate on more important process especially on how to survive the economic downturn that was prevailing in the region without distractions since most of it none- core processes were done on offshore companies in countries such as India and china. This enabled the bank to improve on its financial performances even during the economic crisis an advantage that was not enjoyed by UK sectors that did not consider outsourcing as a measure to survive the cri sis (Maurice, 1999). This was confirmed by ABN AMRO spokesperson, Daniel Cotti, who argued that “As cost pressures intensify, financial institutions in the UK are redefining the way in which they provide trade services to their customers. The agreement with Barclays provides them with access to ABN AMRO’s global scale, expertise and ongoing investment in innovative, world-class transaction banking technologies, while they can focus on retaining and building on their customer franchise”. Therefore it is evident that Business Process Outsourcing during the economic downturn enabled the UK banking sector to improve on their financial performances regardless of the financial challenges that banks in the UK were facing (Click Thomas, 2005 pg 88).The move has also enabled UK banks to pay out its debts that they had incurred during the crisis. According to the report released by the Bank of England during the year 2008, many players in the UK banking sector had acquired funding assi stance from the Bank of England in order to finance their operation due to financial crisis in the region. This has made most of the banks in the UK to have big debts to the central bank that take a large amount of funds to finance every year. This made the banking sector to have problems in paying their employees in the UK since there were no funds left after paying large amount to the debts with the Bank of England (Plunkett, 2008). In order to remain in business, the banking sector has opted to outsourcing to outsourcing some of its process from the developing countries at a cheaper cost. Consequently, UK banks have been able to reduce their operations expenses hence having more funds to finance their debts. This decrease in debts has improved their financial performances and now their investors have all the reason to smile since BPO will enable them to enjoy higher dividends in the near future contrary to what financial analyst predicted during the beginning of the economic down turn in the UK that was believed to have started in the USA (Hirschheim, 2009).Outsourcing of none-core process by the UK banking sector has enabled banks to maintain their assets hence maintaining a positive financial performance. According to the report released by the association of the UK banks that was held in London 2009, banks in the UK had opted to selling their major assets in and outside Europe so that they could generate more funds to finance their expenses and to service their debts. This move had raised attention to the country’s economic growth experts who felt that the banking sector was slowly by slowly collapsing. The international stakeholders developed their interest on what was happening in the sector after some banks in the UK went out of business (McIvor, 2005). They association request the Bank of England to lend more funds to players in the banking sectors in order to keep them in business during the economic crisis. However, funds from the Bank of England did not provide a lasting solution to the crisis and UK banks continued to dispose their assets in order to meet the demand of their employees, investors and finance their ever increasing expenses. However, implementation of BPO in non-core process such as running and management of ATMs by banks such Barclays reduced operation costs resulting to increase in profits hence no need to dispose the firm’s assets. This has increased the sectors’ stability hence improving it financial performance (International Monetary Fund, 2003).Through outsourcing or non-core processes, players have been able to expand their business to other parts of the world hence diversifying their risks. According to the report released by the Association of European banks, most of the banks in Europe have expanded their trade services to other parts of the world either by opening branches or entering into partnership with companies from the countries of their choice. Most of the countries that are currently s erved by European banks include South American countries, south Asia and those from Africa such a Nigeria and South Africa. Banks from the UK were dominated over 80% of the European banks offering trade services to other countries outside Europe. According to financial analysis from Oxford University that was released in the year 2009, participation of UK banks in BPO had given players in the UK banking sector a more advantageous in running businesses in other countries outside UK to their exposure and experience they have gained from their outsourcing initiatives. Most of the UK banks are entering into trade partnership with their services providers and some are even acquiring these companies in order to expand their businesses. This has enable UK banking sector to experience high financial growth from operation outside Europe more that that operations within UK.       These are the fruits of Business Process Outsourcing that the UK banking sector is going to enjoy for many years to come. Analysts argue that UK banking sector has received substantial financial boost from offshore businesses that begun as mere process outsourcing activities (Indian Institute of Bankers, 2010).Considering the case of the Barclays bank, a key player in the UK banking sector, Business Process has enabled to cut down its costs and boost the financial performance of the firm. According to the Overseas Outsourcing Director at Barclays, Geoff Smith, “Despite the fact that some of our baseline assumptions were flawed, our overall business case has been met and the quality and service we receive is good indeed” he went ahead to confirm that Barclays bank has reasonably cut down its expenses through outsourcing. He also added that the company was able to enhance its service levels to its customers and the company has created a firm foundation to expand its businesses to greater heights (ABN AMRO 2005).According to Geoff, business outsourcing has lessened the risk involved in bankin g sector and Barclays bank has changed the cost dynamics of the whole the whole of its UK trade business. For instance its partnership with ABN AMRO has enabled Barclays to expand its business by offering new trade products and tools to its customers in shorter duration than before. This has enabled it to improve on its customer retention hence improving its financial performance. Generally Barclays bank has been able to boost it financial performance through outsourcing by ensuring shorter implementation of its policies, by moving from fixed to variable costs model, reduction of FTE costs and lowering its business risks among others (Gregory, 2004).Negative impacts to the financial performances of banking sector in the UK Business Project Outsourcing may have provided a lasting solution to UK banking sector but still there are few negative impacts that this initiative has to financial performance of the banking sector that cannot be left unmentioned.   This was the opinion of the B arclays director of outsourcing department who argued that though the move had saved some of the UK banks from the financial crisis experienced in the region, it has resulted to the decline of financial performances of some of the players in the sector. He adds that these challenges have also hindered key beneficiaries of business outsourcing such as Barclays bank from benefiting from Business Process Outsourcing (University of Michigan 2010, pg. 76-77).One of the negative impacts that some of the players in the UK banking sector experienced as a result of implementing business outsourcing during the recent economic downturn is financial straining that made some of the banks to go out of business. The initial stages of implementing business process outsourcing (BPO) are not normally friendly to the financial performance of the hiring company due to two reasons according to Smith, Managing Direct, in charge of offshore outsourcing at Barclays bank. First of all, the hiring company sp ends a lot of money in stabilizing its partnership with the company from which it intends to outsource.   This two calls for more attention that interferes with running of the business operations at home. On the other hand, the company offering the outsourced services is not fully acquainted with the operations handed to it by the hiring company. These two factors make the hiring company to incur more cost at the beginning and less returns (Boulle, 2009).Some of the players in the UK banking sector experienced similar trend when they opted for outsourcing as measure to survive the economic downturn that cause financial crisis in the sector. This was common with small banks and others which had bigger debts from the Bank of England and other financial. It should be noted that the sector had already been affected by the crisis and there were no adequate funds at the custody of many UK banks when the outsourcing strategy was started by big banks such as Barclays.  Some of the players in the sector, especially the smaller ones, blindly followed the trend and without knowing it declined their financial performances due to increased cost and little returns from the business processes abroad. These banks lacked enough funds to finance the initiative through its stabilization period and finance its other expenses and debts. Consequently, these made losses in both home and offshore businesses resulting to a decline in financial performances and some even when out of business Molyneux John, 2010).Another negative impact that UK banking sector has experienced as a result of involving in   Business Process Outsourcing is large amount of losses that some of the UK banks have been especially in the last ten years. Some of the UK banks did not take the issue of Business Process Outsourcing with care and they just took it as solution to the financial crisis that their businesses in the UK was experiencing. This made some of the UK banks to enter into partnership with offsho re companies without considering their abilities to deliver or the political situations surrounding these companies.Consequently, this has made these banks to make losses in the outsourced businesses since the companies offering services could not meet the expectation of the hiring company. Unfavorable political situations in such countries such as those from the Asian countries have made services lending companies to collapsing making the hiring banks in the UK to make losses. This uncertainty in outsourcing process services made some banks from Europe to experiences losses from the processes outside the country and this has made the UK banking sector to have unfriendly financial performances in the recent past especially during the economic downturn that hit the region (Bank of England, 2009).There was also a problem of inconsistence in management that made the banking sector to decline as a result of process outsourcing. Some of the UK banks did not give their trade process condu cted outside Europe the adequate attention in terms of management. With the current advancement in technology, head offices of these banks relied on information conveyed to the head office by use of technological means to make major polices. They did not follow deeply what was happening on the ground. This inconsistence in management made them to experience losses especially where the company lending the outsourced services failed to deliver the services according to the terms stated in the contract. Therefore, losses made by UK banking sector stakeholders in their international businesses were being financed by profit made by the mother bank in the UK creating financial problems to the firm.  The situation became worse during the economic downturn experienced in the region where the profit made by the banking sector went down and they could not finance its international losses hence decline financial performances in the sector.Lastly but not least, Business Process Outsourcing mad e key players in the UK banking sector to concentrate in international businesses such as investments and entering into partnerships with companies from other countries hence forgetting the importance of the business back at home. According to the managing director in charge of Barclay bank international outsourcing Mr. Smith, majority of the banks in the UK shifted their trade processes from Europe during the economic downturn in order to avoid making more losses or being force out of business. This move made them to neglect the importance of their trade services in the UK making them to lose local customers. According to the report released by world bank early 2010, this trend is a result of Business Process Outsourcing activities that have made the UK banking sector to be attracted   to business outside the region. This too brought down financial performance of the UK banking sector especially in its trade activities within the region (Wadsworth, 2006).AnalysisConsidering how Bus iness Process Outsourcing impacted the financial performance of the UK banking sector during the recent economic downturn, it is obvious that the hand both positive and negative impacts to the UK banking sector.Using the case study of Barclays bank Plc which is key player in it UK banking sector, it is possible to review on how the sector performed financially after implement Business Process Outsourcing to initiative as tool to survive financial crisis experienced in the region. First of all importation obtained in the case study is verifiable and up to date since it is a report from Barclays bank on how its financial performance was shaped by its involvement process service outsourcing during the recent financial crisis experienced in the UK in the recent past. The information includes reports and quotes from its management representative who were responsible for business outsourcing making it more suitable to serve as a representative sample of how the sector performance was affe cted financially. More so, Barclays Banks is one of the key players in the UK banking sectors and using as cases study in this literature review qualifies the findings to be used in determining how the entire UK banking sector was impacted financial by BPO with high degree of accuracyOther than when one of the small banks in the sector was used for the study (Molyneux John, 2010).Including information about the economic downturn in the review and how key players in the UK banking sector implemented Outsourcing of process services during the crisis give serves as the foundation while analyzing how the move impacted the banking sector. It could be senseless to analyze the available information on how banking sector financial performance was impacted by Business Process Outsourcing without considering what led to it, how it took place and who were the key players in UK during the economic crisis.  Therefore inclusion of information about other activities related to Business Process O utsourcing make the review more factual and reliable when it comes to analyzing finding from the actual research.ConclusionConsidering both positive and negative impact of BPO to the financial performance of the UK banking sector during the recent economic downturn, it is evident from the literature reviewed  that the move was more beneficial to the sector though some banks were negatively affected by it. It is clear from the case of Barclays bank that, UK banks that implemented BPO well were at more advantageous financial situation during the crisis that those who decided not to outsource (Sheppard, 2006 pg. 93). This is evident from the cases study of Barclay Bank which was able to cut down its costs and improve on its customer satisfaction and expansion of trade services regardless of the financial crisis that was experienced in the UK due to economy downturn. For instance, Barclays bank Plc was able to outsource non-core process services from other companies such as ABNAMRO and other companies found in developing countries where labor was cheap and efficient other than in the UK (Thompson, 2004). Therefore, it is evident from the review that generally, implementation of BPO by UK banks during the recent economic downturn improved financial the performance of the UK banking sector.

Italian Verbs Pettinarsi

Gay Marriage Will Help America Essay - 2154 Words

Why is gay marriage such a big deal? Why are there so many people against it? Most of the time it is easy to presume where to draw the line when interfering with someone else’s rights. Simply, do not do it. Everyone has the right to get a driver’s license or has the freedom of speech, but why on earth do some people have the right to wed and think that he or she has the right to tell somebody else that he or she does not have that same right? Gay marriage is not traditional, gay relationships are immoral, and marriage is for procreation. Gay marriage is a perfectly acceptable decision that any citizen should be able to make for themselves. A gay California man, whose partner died in the September 11 terrorist attacks has become legally†¦show more content†¦When a married person dies, his or her spouse is considered the next of kin. This A homosexuals surviving partner does not have that right. Even in cases where wills are present, family members have sued for burial rights, property etc., on grounds of dementia or undue influence. This is the same policy at a hospital. A partner has no more importance regarding medical decisions than a total stranger. Should gay marriages be legal? Clearly we as a nation are undecided on this issue. 36 states have passed legislation banning gay marriages, yet the state of Vermont passed a law that allows homosexual couples the right to participate in civil unions. Some other states are also debating whether or not to allow these couples to marry. Unfortunately, the dispute has left the United States homosexual community in an awkward position. There are some people who think that gay people have no rights and should never be allowed to marry. Other people believe that gay people are just like everyone else and should enjoy the same rights and privileges as heterosexuals do. How does their sexuality determine what they are allowed to do? The same type of hypocritical view could be used against heterosexual couples adopting children from different countries. Not nearly as many people have an issue with this, yet there are even more possible negative outcomes with this scenario than there is with the homosexual marriage. WhatShow MoreRelatedSame-Sex Marriage Essay1536 Words   |  7 PagesPeople can define marriage in numerous ways. By definition, to marry means to join together. So, a marriage would constitute as a joining together of two individuals into a legal union, which means being joined as one. Some of the many purposes of marriage would include: family, companionship, financial benefits, commitment, and love. Starting a family is an important part of getting married, as well as the commitment to love just the one person for the rest of their lives. Financially, married couplesRead MoreSame-Sex Marriage Must Remain Legal Essay examples1271 Words   |  6 Pagessame-sex marriage has become one of the most controversial issues in the United States, many social activist strive to aid homosexuals and their fight to legalize same-sex marriage. Marriage is a fundamental right not a privilege. Gay men and women should not be discriminated against based on their sexuality. Marriage is a sacred bond between two people that love each other no matter the sex, race, or religion. Everyday homosexuals are treated unfairly; most were born gay and cannot help their feelingsRead MoreEssay about Gay Marriage Rights969 Words   |  4 PagesGay marriage rights have been denied from homosexuals for years. It has been proven that it is okay and can function properly in todays society by mainly states in New England, and a few others. This situation greatly resembles interracial marriage back in the mid 60’s, and now as a society we all look back and see how wrong it was for us to deny it. This fight gets bigger and stronger and continu es to dominate the news. This has been one of the top fought over topics for the past half century andRead MoreShould Gay Marriage Be Legal?1183 Words   |  5 PagesOf course gay marriage affects society is several ways. Society has always looked upon gay marriage as between a man and a woman, by legalizing same-sex marriage the traditional idea of marriage is revised. If same-sex marriage is legal, should it be taught about in schools? Matt Stick asks interesting questions in his article â€Å"How could gay marriage harm anyone?† He brings up the question of â€Å"If a parent objects to a school teaching pro-homosexuality and pulls his child out of school and becauseRead MoreAn American Childhood By Annie Dillard1392 Words   |  6 Pageshas been the issue of gay marriages. Whereas it was a taboo for gay couples to declare their relationship status openly in public, today the situation is different as is evident with the two texts under discussions. The story titled An A merican Childhood by Annie Dillard depicts gender roles in the 1950s America while the article by Andrew Sullivan titled â€Å"Why Gay Marriages are Good for Straight America† expounds on the issue of gay rights and freedom of modern day America. Dillard uses the characterRead MoreGay Marriage Should Be Legal1434 Words   |  6 PagesGay marriage has slowly become a significant factor amongst individuals of today’s society. On June 26, 2015, it was ruled out by the U.S. Supreme Court that gay marriage was now legal. The first thing that I thought was that â€Å"Wasn’t it already legal in the United States?† Well, apparently no it has not been legalized in the United States! (Dumb me.) The U.S. is known to be a nation of equality and gives everyone the freedom of the speech, but it is actually a nation full of racism, sexism, and homophobiasRead MoreSame sex marriage is one of the most controversial issues happening in the world today. The time700 Words   |  3 Pages Same sex marriage is one of the most controversial issues happening in the world today. The time has come to think on a deeper level and grasp that a wedding is a ceremony to give ourselves to the one we love. These marriages can happen because we live in a great country that gives us personal freedom. In no other place are citizens promised justice and the pursuit of happiness, but, a growing percentage of our population is not fairly represented. Homosexual people deserve the same respect, dignityRead MoreSame Sex Marriage Should Be Legal Essay1299 Words   |  6 PagesBurrows American Government Unit 2 Research Paper 12/19/2016    Same-Sex Marriage Same-Sex marriage has been a button issue has tied to United States feelings on homosexuality. The family institutional structure in the United States is to be natural to have the heterosexual marriage and when they become parents, they will repopulate with heterosexual children and so on for generations to come.  Ã‚  History of same-sex marriage goes back to. Men marrying each other goes back to the 16th century in theRead MoreSame Sex Marriage Should Be Legal in All States1390 Words   |  5 PagesSame Sex Marriage Should Be Legal in All States When you see the word marriage, what do you see or think of? Majorities of Americans will see a man and a woman together. That’s because it is a tradition that marriage is between a man and a woman. Wouldn’t it be nice if everyone could marry the love of their life? Unfortunately, same sex marriage is banned in thirty-two states and only legalized in eighteen states. So why can’t gay and lesbian couples marry each other? Same sex marriage is protectedRead MoreHow Same Sex Marriage Affects Society1469 Words   |  6 PagesHow Same-Sex Marriage Affects Society â€Å"In the year of 1996, the Defense of Marriage Act became a federal law. The act restricted federal marriage benefits and inter-state marriage recognition to heterosexual couples only. Gay advocates have been lobbying to remove those restrictions and redefine marriage to include same sex and bisexual adults arguing that accepting gay marriage would not harm heterosexual marriage and that religious restrictions on marriage are biased† (English). â€Å"About 18,000

Gay Rights Persuasive Speech Free Essays

What’s the definition of marriage to you? To me, it’s a great bond of two people under holy matrimony. Notice that I didn’t say a great bond of man and woman. Ninety percent of people might disagree on what I have said, but what about the other ten percent? The other ten percent have another twist on the fact that marriage doesn’t necessarily have to be the bond between man and woman, but may be as well, a brilliant bond between man and man or woman and woman. We will write a custom essay sample on Gay Rights Persuasive Speech or any similar topic only for you Order Now I truly believe that homosexuals should have the right to be able to marry their significant other and should be able to have as many rights as an average married couple because they should go ahead and love the person they really love, without any laws holding them back just because they’re homosexual. Homosexuals should be able to have rights, just like us. The reason that homosexuals choose to marry is due to the fact that marriage isn’t mainly about benefit, or respect, but mainly about love and family; the same reason that heterosexuals (straights) choose to marry. But, the one thing that holds them back is the law. Many states in the U. S banned homosexual marriage due to the fact that marriage between man and woman has been around for the past millennia. Lots of people thinks that same-sex marriage is one of the reasons that and that it supposedly wrecks the balance between traditional marriage and the balance between man and woman that’s supposed to equally balance the differences and family to create a brand- new creation to create man and woman as one. Phooey. People don’t know who is able to enforce marriage. The government has the actual power to marry people but society helps families through the emotional parts. Since marriage has no absolute definition, it’s not fair to not let gays marry. The state should allow gays to be with each other so that they can have a â€Å"marital† relationship. Even though most of society doesn’t accept the fact that homosexuals should marry, they are beneficial to others as well as states. Most homosexuals have the weight of pressure society gives to them in order for them to live a daily and average life. They’re like a very fragile vase ; they are beautiful people on the inside, but shatter instantly if you hurt them. Many homosexuals try very hard to fit in society, and yet society brings them own to a certain extent that they have no choice but to either commit suicide or hide in celibacy. Just think of washing your hair. If shampoo gets in your eyes, you feel an awful sensation and you want to wash it out right away. To homosexuals, fitting in into society and being accepted into society is just like that, but the pain never goes away. It just shatters my heart and feelings that society look down towards homosexuals, and that they tease them just how my older cousin did to me when I was a kid . Perhaps there would be more happy families and fewer sad deaths every day if society was more considerate and content for homosexuals. One of the main things that society doesn’t understand is that the ability to love and commit to each other is such a special gift that no one can take away or give two people the ability to love each other. The state could recognize these commitments, or they couldn’t. If you truly love someone to such a point where you basically die for the right of marriage, then I don’t really get it if the state were to not legalize homosexuals marrying, and at the same time, making many homosexuals die for the sake of legalizing just one tiny law out of thousands, maybe even millions. Homosexuals should have the right to marry their significant other. You all, being very well educated citizens of this so called â€Å"free nation† , should stand up and fight for the protection of another unique human; a homosexual. I would choose to gladly accept a law to rid of the invisible chain that locks the homosexuals to the law. Would you? How to cite Gay Rights Persuasive Speech, Essays

Who can forget the fires blazing over local buildi Essay Example For Students

Who can forget the fires blazing over local buildi Essay ngs during the Los Angeles Riots? Unfortunately the whole event does not seem as if it was too far off in the past. Although today we live in a nation, which has abolished slavery, the gap between the whites and the blacks during the early stages of Americas development has plainly carried into the present. In Native Son, author Richard Wright illustrates this racial gap, in addition to demonstrating how white oppression upon blacks is capable of producing revengeful individuals, not to mention being an immoral act in itself. Bigger Thomas is one of those individuals, who discovers his capacity to rebel through acts of murder against the white society, which has for long oppressed his family, friends, and himself. By tracing Biggers psyche from before the murder of Mary Dalton, into the third book of the novel, and into the subconscious depths of the final scene, the development of Biggers self realization becomes evident. An entire period of Biggers life, up until the murder of Mary Dalton, portrays him under a form of slavery, where the white society governs his state of being. While he worked for the Daltons, his courage to live depended upon how successfully his fear was hidden from his consciousness(44), and hate also builds on top of this fear. Once he is in contact with Mary, his fears and hate pour out in a rebellious act of murder, because to Bigger Mary symbolizes the white oppression. In addition, he committed the act, because it had made him feel free for the first time in his life(255). At last he feels he is in control of his actions and mentality. He rebels against the burden of the white mans torment. He had been scared and mad all . . . his life(328), until he killed Mary. After this, he was not scared of anyone, anymore. Thus, the murder of Mary Dalton serves as a turning point in Biggers life, for it breaks him free of subservience to anyone other than himself, and it is the initial stage in creating an identity for himself. Book three of the novel offers an emotional confusion within the mind of Bigger, which soon leads him to contrive a self-realization. Immediately one observes that toward no one in the world did he (Bigger) feel any fear now(254). This is a recent change in Biggers mind set. He knows that he has pushed himself to the limits, and he is in control of what he says and does. He tries firmly to stifle all feeling in himself(262) when talking to his visitors in the jail, because he feared that they would make him feel remorseful(262). In this manner, he is able to not confuse his thoughts with any feelings, so he can sort out his ideas. This is the self-isolating process, which occurs mentally, and this enables Bigger to formulate a justification for his sins. Men do not like to feel that they are guilty of wrong, and if you make them feel guilt, they will try desperately to justify it on any grounds(360), which is precisely what Bigger is attempting through mental detachment. Bigger didnt know I (he) was really alive in this world until(392) he killed Mary Dalton. Bigger realizes that he committed the murders in order to establish his existence in this world. Wright utilizes this perception to elevate Bigger to the stature of a tragic hero. In addition, he also uses the argument that Bigger is a victim of his environment to achieve the same status. Therefore, a mass of confusion leads Bigger to realize that he only wanted to be a somebody in this world. Furthermore, the final scene, in which Max and Bigger converse, Wright elaborates upon Biggers final attempt to explain his reasons for committing the murders. Because Max asks Bigger befitting questions, Bigger feels as if Max truly is the one who understands him. Unfortunately, Max eyes were full of terror(392) at hearing of Biggers final reasons for killing Mary and Bessie. Max reaction obviously indicates that even he cannot truly understand Biggers actions, nor Bugger himself. In the end, Bigger remains alone, like he always has been. .u931f678d73a39583733146333c329b11 , .u931f678d73a39583733146333c329b11 .postImageUrl , .u931f678d73a39583733146333c329b11 .centered-text-area { min-height: 80px; position: relative; } .u931f678d73a39583733146333c329b11 , .u931f678d73a39583733146333c329b11:hover , .u931f678d73a39583733146333c329b11:visited , .u931f678d73a39583733146333c329b11:active { border:0!important; } .u931f678d73a39583733146333c329b11 .clearfix:after { content: ""; display: table; clear: both; } .u931f678d73a39583733146333c329b11 { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .u931f678d73a39583733146333c329b11:active , .u931f678d73a39583733146333c329b11:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .u931f678d73a39583733146333c329b11 .centered-text-area { width: 100%; position: relative ; } .u931f678d73a39583733146333c329b11 .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .u931f678d73a39583733146333c329b11 .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .u931f678d73a39583733146333c329b11 .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .u931f678d73a39583733146333c329b11:hover .ctaButton { background-color: #34495E!important; } .u931f678d73a39583733146333c329b11 .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .u931f678d73a39583733146333c329b11 .u931f678d73a39583733146333c329b11-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .u931f678d73a39583733146333c329b11:after { content: ""; display: block; clear: both; } READ: Problem Solving (school dress code) Essay Also, as .

The Lottery Essay Summary Example For Students

The Lottery Essay Summary The lottery The popular opinion in society is always the opinion of the majority of society.Due to this simple fact, minorities often are ignored when they attempt to voice their opinions and are sometimes scrutinized for it.In the novel To Kill a Mockingbird many such examples exist, as well as in The Grapes of Wrath and the short story The Lottery.All three of these works, in different methods show to some extent that the voices of minorities are often just whispers among a roaring society. Marginal members of society are particularly mocked and maimed.Tom Robinson for example, from To Kill a Mockingbird, a black man accused of raping a white woman is convicted even though circumstantial evidence is all but presented.His lawyer, Atticus Finch describes the case in this quote, In our courts when its a white mans word against a black mans, the white man always wins.Theyre ugly, but those are the facts of life.There is a sense of support for the African-Americans present in the novel too.Mr. Dolphus Raymond states his opinions of discrimination to Dill perfectly, You arent thin-hided, it just makes you sick, doesnt it?Atticus also tells his children some very good advice for the future, As you grow older youll see white men cheat black men every day of your life, but let me tell you something and dont you forget it-whenever a white man does that to a black man, no matter who he is, how rich he is, or how fine a family he comes from, that white man is trash.Women, as well a s children, although they are not a minority, they are treated the same way.In Shirley Jacksons The Lottery they schedule a public stoning every year for June 27, and decide who to stone through a process of drawing slips of paper for families and then for individuals of that family.Women and children are no exception to the rule.They draw too.When Tessie Hutchinson begins to object to the manner of the drawing, she is cut off in this quote, Suddenly, Tessie Hutchinson shouted to Mr. Summers, You didnt give him time enough to take any paper he wanted.I saw you. It wasnt fair!Be a good sport, Tessie, Mrs. Delacroix called, and Mrs. Graves said, All of us took the same chance.Shut up, Tessie, Bill Hutchinson said.Tessie Hutchinson is told to shut up by her own husband! Mrs. Hutchinson detests the lottery and does so until her death, as shown in this quote, It isnt fair, it isnt right, Mrs. Hutchinson screamed, and then they were upon her.This is a direct disregard to hear her opinions and her ideas.Children are also shown this discrimination in Lees To Kill a Mockingbird.After saying Hey to her aging neighbor, Scout is chastised by Mrs. Dubose rather sharply.Mrs. Dubose replies to Scout, Dont you say hey to me, you ugly girl!You say good afternoon, Mrs. Dubose!This only reinforces the fact that young people are discriminated against as much as minorities. We will write a custom essay on The Lottery Summary specifically for you for only $16.38 $13.9/page Order now In Steinbecks The Grapes of Wrath, this same disrespect is shown to the Okies, as they are called.The Joads upon arrival at their destination in southern California, they find that their paradise is due south of heaven.Locals call them dirty and stupid, and reject them.Even local bums reject them as in this quote, No, looka here.Ill come for ya tonight.Maybe Im wrong.Theres stools aroun all a time.Im takin a chancet, an I got a kid, too.But Ill come for ya.An if ya see a cop, why, youre a goddamn Okie, see?The Joads are left out and scrutinized, not for being a minority, but because they are foreigners in their own country. .u1f82b19bc44f64d759bc629b6ad74dec , .u1f82b19bc44f64d759bc629b6ad74dec .postImageUrl , .u1f82b19bc44f64d759bc629b6ad74dec .centered-text-area { min-height: 80px; position: relative; } .u1f82b19bc44f64d759bc629b6ad74dec , .u1f82b19bc44f64d759bc629b6ad74dec:hover , .u1f82b19bc44f64d759bc629b6ad74dec:visited , .u1f82b19bc44f64d759bc629b6ad74dec:active { border:0!important; } .u1f82b19bc44f64d759bc629b6ad74dec .clearfix:after { content: ""; display: table; clear: both; } .u1f82b19bc44f64d759bc629b6ad74dec { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .u1f82b19bc44f64d759bc629b6ad74dec:active , .u1f82b19bc44f64d759bc629b6ad74dec:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .u1f82b19bc44f64d759bc629b6ad74dec .centered-text-area { width: 100%; position: relative ; } .u1f82b19bc44f64d759bc629b6ad74dec .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .u1f82b19bc44f64d759bc629b6ad74dec .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .u1f82b19bc44f64d759bc629b6ad74dec .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .u1f82b19bc44f64d759bc629b6ad74dec:hover .ctaButton { background-color: #34495E!important; } .u1f82b19bc44f64d759bc629b6ad74dec .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .u1f82b19bc44f64d759bc629b6ad74dec .u1f82b19bc44f64d759bc629b6ad74dec-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .u1f82b19bc44f64d759bc629b6ad74dec:after { content: ""; display: block; clear: both; } READ: Fossil Fuel Consumption, CO2 and its impact on Glo EssayThe three works, all in different genres of literature, all show a similar message within them.Minorities are rarely accepted and heard out.Even for the slightest reason, these people are rejected, and scrutinized.Yet they manage to survive, because they are the people and they go on.

The Layers of Earths Atmosphere

The Layers of Earths Atmosphere The envelope of gas surrounding our planet Earth, known as the atmosphere, is organized into five distinct layers. These layers start at ground level, measured at sea level, and rise into what we call outer space. From the ground up they are: the troposphere,the stratosphere,the mesosphere,the thermosphere, andthe exosphere. In-between each of these major five layers are transition zones called pauses where temperature changes, air composition, and air density occur. Pauses included, the atmosphere is a total of 9 layers thick! The Troposphere: Where Weather Happens Of all the atmospheres layers, the troposphere is the one were most familiar with (whether you realize it or not) since we live at its bottom the Earths surface. It hugs the Earths surface and extends upward to about high. Troposphere means, ‘where the air turns over’. A very appropriate name, since it is the layer where our day-to-day weather takes place. Starting at sea level, the troposphere goes up 4 to 12 miles (6 to 20 km) high. The bottom one third, that which is closest to us, contains 50% of all atmospheric gasses. This is the only part of the whole makeup of the atmosphere that is breathable. Thanks to its air being heated from below by the earths surface which absorbs the suns heat energy, tropospheric temperatures decrease as you travel up into the layer. At its top is a thin layer called the tropopause, which is just a buffer between the troposphere and the stratosphere. The Stratosphere: Ozones Home The stratosphere is the next layer of the atmosphere. It extends anywhere from 4 to 12 miles (6 to 20 km) above Earths surface up to 31 miles (50 km). This is the layer where most commercial airliners fly and weather balloons travel to. Here the air doesn’t flow up and down but flows parallel to the earth in very fast moving air streams. Its temperature also increases as you go up, thanks to the abundance of natural ozone (O3) the byproduct of solar radiation and oxygen which has a knack for absorbing the suns harmful UV rays. (Anytime temperatures increase with elevation in meteorology, its known as an inversion.) Since the stratosphere has warmer temperatures at its bottom and cooler air at its top, convection (thunderstorms) is rare in this part of the atmosphere. In fact, you can visibly spot its bottom layer in stormy weather by where the anvil-shaped tops of cumulonimbus clouds are. How so? Since the layer acts as a cap to convection, the tops of storm clouds have nowhere to go but spread outward. After the stratosphere, there is again a buffer layer, this time called the stratopause. The Mesosphere: The Middle Atmosphere Starting roughly 31 miles (50 km) above Earths surface and extending up to 53 miles (85 km) is the mesosphere. The mesospheres top region is the coldest naturally occurring place on Earth. Its temperatures can dip below -220  °F (-143  °C, -130 K)! The Thermosphere: The Upper Atmosphere After the mesosphere and mesopause come the thermosphere. Measured between 53 miles (85 km) and 375 miles (600 km) above the earth, it contains less than 0.01% of all air within the atmospheric envelope. Temperatures here reach upward to 3,600  Ã‚ °F (2,000  °C), but because the air is so thin and there are so few gas molecules to transfer the heat, these high temperatures would amazingly feel very cold to our skin. The Exosphere: Where Atmosphere and Outer Space Meet Some 6,200 miles (10,000 km) above the earth is the exosphere the atmospheres outer edge. It is where weather satellites orbit the earth. What About the Ionosphere? The ionosphere isnt its own separate layer but is actually the name given to the atmosphere from about 37 miles (60 km) to 620 miles (1,000 km) high. (It includes the top-most parts of the mesosphere and all of the thermosphere and exosphere.) Gas atoms drift into space from here. It is called ionosphere because in this part of the atmosphere the sun’s radiation is ionized, or pulled apart as it travels earth’s magnetic fields to the north and south poles. This pulling apart is seen from earth as auroras. Edited by Tiffany Means

Social Media Customer Service Tools Essay Example | Topics and Well Written Essays - 3000 words

Social Media Customer Service Tools - Essay Example The most common type of stakeholder that command the attention of most businesses are the customers, who may have varied needs, preferences, and interests due to their diverse backgrounds. Until recently, a vast majority of the corporate world embraced formal communication channel to connect with their customers due to the ethical principles and values upheld then (Gibson, 2012).  More often than not, they engaged their esteemed customers over customer toll-free telephone lines, mails, and face-to-face communication that involved verbal conveyance of the message. As time advanced, many companies upgraded to keep abreast of the changing technology using emails to perform customer care services. Although the use of emails as a customer service tool proved to be efficient, the advancement of technology led to the emergence of the social media sites that command great subscription globally with the middle aged not left behind. The introduction of smartphones and other internet-enabled devices has attracted huge interest the recent past, some of whom belonged to the corporate world or are stakeholders in one way or another (Solomon, 2012). Due to the large number of people subscribed to various social media sites, the sharing and dissemination of corporate information has simplified. This has enabled most companies catch up with their customers in the social media pages where consumers can either get information regarding the products and services they use, or may air their grievances in a responsible manner in real time (Carolyn & Parasnis, 2011). According to Gibson (2012), Consumers normally have a myriad of issues that they want sorted by their service or product... This essay approves that with technological advancements in the internet, a number of social media sites have emerged, each competing for the same clientele. In the recent past, the high number of internet users has seen the tremendous growth and popularity of major social media sites like Facebook, Twitter, and, YouTube with most corporates gaining interest in the social media to host their customer service. Social media is arguably the largest marketing forum for any prospective company due to the high number of users. Over the years, the popularity of social media has increased to the extent that even the mainstream media have adopted some of the social media pages for their advertisements and customer services. This report makes a conclusion that with the new trends technological trends especially in information communication technology, customer care service has taken a new dimension commensurate with the current trends. Customer service, being a focal point of every public relations department in the corporate world, has evolved over the years to keep abreast of the technological advancements. Although the launching of most the social media networking sites was with the intention that such sites would enable friends and colleagues to keep one another informed and updated, the corporate world has since followed suit in engaging their customers. This approach to customer service has its benefits and problems in equal measure. Overall, the use of social media to deliver customer service is both beneficial to the company and the customers.

Make a Wish Foundation Research Paper Example | Topics and Well Written Essays - 1250 words

Make a Wish Foundation - Research Paper Example The organization tries to fulfill the wishes of sick children aged between 2 and 18. It is a recognized global name. The organization always tries to make a child’s family and friend happy through several initiatives. Vision, Mission and Purpose of the Organization The mission of the organization is to grant the wishes of children who are suffering from several life threatening diseases to enrich the human experience with joy, hope and strength. The organization follows some steps in their operations. According o the vision statement, Make a Wish Foundation is dedicated to making the wish come true of every eligible child (McLaughlin 22). The organizational values of Make a Wish Foundation strictly adhere to excellence, child focus, community, integrity and inspiration. Purpose of the organization is to fulfill the wishes of every affected child and make their family happy. Key Concepts Make a Wish Foundation highly depends upon its volunteers and governing board of directors. First of all the organization motivates each and every volunteers of the organizations. The organization demands hard working and skilled volunteers in order to accomplish their each and every task. Make a Wish Foundation always gives value to its volunteers. ... The organization gives various key responsibilities to its volunteers in order to successfully accomplish a common task or a program (Kay 78). Make a Wish Foundation has developed several guidelines for the volunteers to justify their organizational mission and value. According to the organizational policy and guideline, the volunteers have to maintain strict confidentiality policy. Before becoming the part of a team, each and every volunteer needs to sign the agreement contract. According to this agreement, a particular wish of children should not be disclosed in any kind of circumstances. It is the responsibility of the entire organization to protect the privacy of the children. In addition to these, every volunteer should effectively learn au the mission statement of the organization Make a Wish Foundation is a non-religious organization. Therefore, the organization developed a guideline that the personal beliefs and motives should not be discussed during the time of wish business . The organization strictly opposes the concept of franchising projects. It can be accepted through the prior approval from a staff member of Make a Wish Foundation. The organization follows particular branding guidelines. Therefore, the organization strictly refuses the reproduction of Make a Wish Foundation logo. In addition to this, the firm does not allow any other individual without the prior permission of entire foundation. Governing board of directors are another key members of this foundation. Their honest and valuable efforts towards good cause helped the organization to make several families happy. The governing body of directors always motivates the volunteers of the organization to work hard in order to accomplish the tasks within

Reflective Account Of Diversity And Team Performance Nursing Essay

Reflective Account Of Diversity And Team Performance Nursing Essay This reflective account concerns my experiences of participating in a diverse team of people from different nationalities, which was formed for the achievement of specific outcomes over a specific period. The opportunity to work in this team arose in the course of an assignment for syndicate group work. The importance of management of team performance is steadily gaining recognition in the area of modern day organisational behaviour. With modern organisations and operations becoming increasingly complex and dynamic, organisational performance is being driven by specialised employees who are organised into and work as teams. Salas, et al, (1992 p 4) defines a team as a distinguishable set of two or more people who interact dynamically, interdependently, and adaptively toward a common and valued goal/objective/mission, who have each been assigned specific roles or functions to perform Organisational experts have for long been intrigued by the fact that whilst team work is now an accepted tool for improvement of organisational efficiency, many firms that arrange their operations around teams with such expectations find, much to their disappointment, that (a) use of teams has little impact on productivity, and (b) such use of teams can furthermore lead to reduction of productivity (Bolin, et al, 2006, p 2). It is also frequently seen that teams with high performing individuals fail, even as teams with far less impressive members greatly exceed expectations. The performance of the Detroit Pistons basketball team in 2004 and 2005, when they won back to back NBA championships with a roster of unimpressive players illustrates the team performance paradox (Bolin, et al, 2006, p 2). The continued performance of the Ferrari racing team would not have been possible without the efforts of its back up staff (Robbins, et al, 2010, p 3). Such team performance paradoxes are evid ent across the world, with innovative start up teams with networking capabilities humbling huge established corporations with far superior technology and resources (Bolin, et al, 2006, p 2). Understanding the mechanisms of team work is an integral component of modern day learning in organisational behaviour. I was required to participate in a team of members from different nations with different academic, cultural and social backgrounds in the course of syndicated group activity for a period of 6 weeks. The experience gave me the opportunity to participate in an actual team environment, even as I was increasing my academic knowledge of team dynamics and processes. This reflective account details my learning experiences during the process of my participation in a diverse multi cultural team that was required to perform specific tasks and achieve particular objectives and outcomes over a specific timeframe. The essay is structured into sequential sections that take up the functioning of teams in its different aspects, the use of the IPO model for assessment of team effectiveness and the working, evolution and outcomes of our team over a specific 6 week period. Whilst academic theory on teams and assessment of team effectiveness is taken up in some detail, greater emphasis is placed upon my practical experience of participating in an interesting and enriching team environment. The essay ends with a concluding section that attempts to sum up my learning experience and details the ways in which I have gained from this experience in team work. Team Work Modern texts on organisational behaviour identify specific characteristics of teams that differentiate them from general groups (Buchanan Huczynski, 2004, p 7). These characteristics include (a) joint sharing of aims and objectives, (b) mutual dependency and trust, (c) overt expression of emotions, feelings and disagreement, (d) consensual decision making, (e) coordination, cooperation and cohesion, (f) management of trust feelings and conflict between team members, and (g) the creation of a collective and synergistic impact (Buchanan Huczynski, 2004, p 7). Hackman (2002, p 11), states that teams also have very clear boundaries for membership, relatively stable memberships and defined authority to manage their activities and processes. Team performance by and large represents the extent to which teams achieve their specific objectives (Hayes, 2002, p 43-46). Whilst such indicators of team performance are important for organisations because they assist in assessment of the extent of achievement of team goals, many teams, more particularly in business situations do not have targets that are clear and quantifiable (Hayes, 2002, p 43-46). Even where such targets are available, team members and managers can improve their performance in future if they are provided with a richer picture of the ways in which teams function (Senior, 1997, p 32-36). Teams, to be truly effective should thus have some understanding, not just of team outputs, but of the ways and means in which team members work together (Senior, 1997, p 32-36). The Input-Process-Output (IPO) model provides an approach to the understanding of team work and team performance. Inputs, in the IPO model, are seen in terms of issues concerned with group composition like leadership, size, term and diversity, along with factors like autonomy, training and resources that are provided to teams (Ilgen, et al, 2005, p 517-522). Internal team processes comprise of factors like the motivation and commitment of team members, the cooperation and communication between them and their skills of leadership, conflict resolution, decision making and problem solving (Ilgen, et al, 2005, p 517-522). Outputs on the other hand are largely depicted as team objectives or the larger concept of team effectiveness that includes a range of interrelated outcomes in areas of attitudes, behaviours and performance. Such outcomes can occur at the level of individuals, teams and organisations (Ilgen, et al, 2005, p 517-522). The theoretical paradigm behind much of research on team effectiveness comes from the application of the open systems theory, which states that team inputs (skills and abilities) are transformed into team outputs (the quality and quantity of team outcomes) through various interaction processes like utilisation of skills, effort and past strategy. The basic IPO model is flexible enough to be applied to a range of team settings and is illustrated in the figure provided below. A general set of factors for assessment of team work in the context of the above discussion thus needs to include (a) the attitudes, behaviours, thinking, roles and skills of individual team members, (b) team objectives and purposes, which include the setting, clarity, commitment and achievement of goals, (c) team processes like generation of ideas, making of decisions, management of controversy and conflict, communication style, allocation of responsibilities, planning of action and leadership style and (d) the organisational context with regard to structure, culture and associated issues. Working and Evolution of our Team Our experience of team work came about on account of participation in group syndicate activity for a period of 6 weeks. Our team was made up of six members and we were required to work together to (a) generate slogans for organisational use, and (b) achieve improvements in team working in areas of attitudes, behaviours and performance. I aim to assess different aspects of the working and functioning of our team, in terms of the IPO model, and deal sequentially with inputs, processes, and outputs. Inputs Our team consisted of six members, A- myself, B, C, D, E and F. As the oldest and most experienced member of the group, I was the automatic choice for its leader. The chart provided below gives basic details and personality types of group members. The personality ratings have been determined by organisational tests conducted on individual members. Member A B C D E F Nationality British Chinese Cyprus Indian Pakistan Nigerian Sex Male Female Female Male Female Female Education BA Hons History International Business And Management Business and Management Bachelor of Technology Graduate in BA BSC Logistics Profession leading public and private businesses Software Engineer Extraversion 3.8 1.9 3.8 3.9 3.7 3.5 Agreeableness 4.6 3.5 4.0 4.1 4.1 4.3 Conscientiousness 4.1 3.9 2.4 3.9 4.3 2.9 Neuroticism 2.7 3.4 3.1 2.4 3.2 4.1 Openness to Experience 4.5 2.8 3.5 3.8 3.9 2.3 As evident, our team was diverse with respect to nationality, gender, education, and work experience and personality types. Contemporary academic literature on organisational behaviour agrees on the advantages of diverse teams in various areas of organisational work. Diversity in teams, organisational experts feel, results in the availability of a range of perspectives and skills, which, if harnessed properly, can result in greater creativity in generation of ideas, alternatives and solutions than with homogenous teams and lead to better performance. Whilst diverse teams by and large have wider and better range of skills and abilities, it is often challenging to make them function in a coordinated and collaborative manner, in comparison with homogeneous teams. Such challenges to collaborative and coordinated working can arise because of differences in language, attitudes and perceptions of team members. The members of our teams came from different parts of Europe, Africa and Asia. Th eir academic backgrounds ranged from disciplines in the liberal arts to applied sciences, technology and management. Two of us, F and I had some working experience, even as the other four were fresh from college. Whilst the personality types of individual group members are different, all of us scored high on the agreeableness index and were happy to work and bond with each other. As the oldest and most experienced member of the group, its leadership automatically devolved upon my shoulders. This development occurred, without my asking for it, because the other group members looked towards me for advice, suggestions and direction on the functioning of the group. We were at the time of formation of the group provided with specific tasks requiring the generation of a number of slogans for ultimate organisational use. Apart from have to deliver such specific services, we were informed that we would be judged twice, once half way during the course, i.e. after three weeks and finally at the end of six weeks; on completion of the group activity. Various group factors like (a) innovative climate, (b) participation, (c) clarity of objectives, (d) reflexivity, (e) interdependence, (f) autonomy, (g) boundedness, (h) role clarity, (i) task conflict, (j) relationship conflict and (k) team satisfaction would be taken up for assessment during these occasions. We were inform ed to us that our progress would be made available to us at the middle and at the end of the syndicate activity in order to help us in organising our activities and improving our processes. Processes Leadership style is an important component of team work processes in the IPO model. Most texts on organisational behaviour stress on the importance of leadership in the efficient successful functioning of teams, even as the majority of both team successes and team failures are attributed to leadership decisions (Robbins, 2005, p 17-21). Fiedlers theory on leadership states that the adoption of leadership styles is often contingent upon situational circumstances and effective leaders alter their styles in line with situations, attributes and skills of team members, and team objectives (Fiedler, 1967, p 4-8).Leaders are otherwise expected to provide clarity regarding roles to members, communicate effectively, and generate feeling of inclusiveness by asking for comment and by expressing appreciation for contributions of team members (Stacey, 2003, p 15-19). Contemporary research on organisational behaviour also indicates that whilst leaders set the tone for definition of group activitie s, their subsequent responses are distinctly affected by their ongoing interaction and communication with team members (Stacey, 2003, p 15-19). Whilst the role of leadership devolved upon me without my asking for it, I did not ignore my responsibilities and worked towards the development of a committed, clear and collaborative team. I allocated responsibilities to each member and made constant efforts to improve and ensure communication with members on various issues associated with our team objectives as well as other areas of common interest. Although my efforts to communicate with group members were made easier by their general agreeableness, I often found B, the Chinese member to be reticent in her communication with the rest of us. She was not just very shy but also disinclined to explore new opportunities and experiences. These difficulties were however greatly made up by her conscientiousness towards her work. Our group activity and objectives required extensive discussions between member, generation and bouncing off of ideas, and long hours of brainstorming. Many of such sessions resulted in small and big disagreements, some of which ended with members refusing to talk to each other for some time. F, the lady from Nigeria whilst otherwise friendly and agreeable, was prone to excessive argumentativeness, and even hysteria, if her views were not supported by others. Conflicts between her and other members also arouse because of her lack of dedication towards group work and occasional proneness to shirk her responsibilities. We were fortunate that conflicts among group members were restricted and did not erupt frequently. Whilst friendly disagreements over work continued to happen, serious conflicts arose only on three occasions, all of them involving F. I felt conflict resolution to be one of my major responsibilities and was constantly looking for signs of disagreement and trouble. Whilst I would let constructive discussions and disagreements continue and sometimes even encourage them further, I took pains to ensure that personal bitterness between members did not set in and they refrained from making offensive statements towards each other. I am happy with the fact that all members, including F started bonding with each other by the end of the fourth week, started respecting each others point of view, and developed a healthy regard for their team mates. Output All our team members were delighted to find out that our group ended the activity practically at the top of the class, both in the number of generated slogans and in the originality of the two selected slogans. The result proved once more that a diverse team can do very well at creative work in an environment of transparency coordination and communication. We were otherwise pleased to know that we had made good progress in all activity areas, except for boundedness, team and relationship conflict and team satisfaction. I feel that our problems in these areas essentially relate to the inability of our team to manage the disputes and disagreements that often surfaced around F. As the leader I take responsibility for such failures and do feel that I should have tried to use my position as leader to communicate more successfully with F and quell her various mental insecurities in working with people who were possibly more hardworking and gifted than she was. Such an approach would have improved group communication, collaboration and outcomes. Conclusions This reflective account deals with my experiences in a diverse team of 6 persons that was formed for the achievement of specific objectives over a particular timeframe. The significance of team performance is progressively increasing in the discipline of organisational behaviour. With contemporary organisations becoming increasingly complex, organisational performance is now ever more driven by specially formed teams. Team performance normally represents the degree to which teams attain their particular objectives. Whilst such gauges of performance are necessary because they help in assessment of attainment of team goals, teams should also achieve some understanding of the ways in which team members work together. The Input-Process-Output (IPO) model represents an approach to understanding team work and has been used by me to assess the functioning of our team. Our team was diverse in many respects. Diversity, it is felt, leads to greater and to better performance. As the oldest and most experienced team, I became the team leader without asking for the position. I tried to live up to my responsibilities and worked towards the development of an effective team. We were fortunate that conflicts among members were limited and I tried to ensure that personal bitterness between members did not set in. Our team ended the activity at the top of the class with regard to set objectives. We also made good progress in all areas except in team relationships and satisfaction, where our progress was average or even less. I feel that such problems arose from our inability to manage disputes and disagreements. I take responsibility for such failures and feel that I should have tried to communicate more successfully with certain members. My experience of team work has however helped me immensely in maturing as an individual and as a professional and I am grateful for the experience.